Our Policies

Booking Policy

Please Read Carefully

To book and hold a reservation, you must provide a valid credit card. This applies even if you intend to pay with a Gift Certificate Gift Card or Voucher. We know that life can be busy and full of the unexpected, so if you must cancel your treatment, please provide at least 24 hours notice. Should you not arrive for your scheduled reservation, or cancel within the 24-hour period prior to your reservation, you will be charged half of the treatment price for spa or salon services. 

Cancellation Policy

Please Read Carefully

Your treatments are reserved especially for you. We value your business and ask that you respect the spa's scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. 

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card to guarantee a reservation including services intended to be paid with a gift card. Please have your credit card ready when booking. If you agree to receive emails and texts from us, we have an automated appointment confirmation request that goes out 48 hours before your scheduled appointment as well as a reminder 24 hours before. You will not be billed unless there is a cancellation or no show. 

 

Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to 50% of your scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service.